- You can cancel your membership by: (i) contacting Member Services by phone at 1-866-238-7323, via the web at help.barnesandnoble.com, or presenting your card to customer service representative in a Barnes & Noble Stores
Yes. There is always a 30-day money back guarantee on your purchase at BarnesAndNoble.com, and you can cancel your membership by calling 1-800-THE-BOOK (1-800-843-2665). The number is staffed from 8am to 9pm Pacific Standard Time.
If you’re returning merchandise purchased online that could be returned through our retail stores, please return the item in person to a store location near you for faster service and avoid shipping costs. If you ship books instead of returning them to a physical store location or mail items back yourself, we’ll automatically deduct the original shipping cost when refunding your order. To ensure faster service and avoid any additional charges for shipping, please mail returns via the preprinted return label included in your shipping confirmation email. For faster service, use UPS or a traceable carrier and include your order number and name on the return address.
You will receive an email confirming receipt of the items you are returning with an accompanying tracking number and any applicable refund will be processed within 10 to 15 business days.
If you have any problems with returning an item purchased online, please do not hesitate to contact us at 1-866-862-5943 or email us at [email protected] . For more information on our return policy, click here .
For additional help regarding your membership or the return of items purchased from BN.com , call 1-800-THE-BOOK (1-$843-2665). The number is staffed from 8am to 9pm Pacific Standard Time.
When you purchase a Barnes & Noble Membership, the account will be active for exactly one year. For example, if you enroll in the Barnes & Noble Member Program on April 11th, your account will expire on April 10th.
When you enroll in a store’s membership, your account will automatically renew each year. Your transaction with be charged to the credit or debit card provided at enrollment or that has been updated since then.
To return an item within 30 days, please bring your receipt to any Barnes & Noble store for a refund in the original form of payment.
According to US News, B&N stated in an article that they are raising prices on their books due to providing for income of writers and preventing Amazon from becoming a monopoly.
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