Amazon gift cards are digital or physical cards used to purchase items from Amazon. Gift cards can be bought for people and used as gifts for birthdays, vacations, or other occasions. Sometimes, Amazon also might refund your order through a gift card.
If you have a gift card or recently bought a gift card, you might have wondered if you can cancel your gift card order or get a refund for your gift card. This article will let you go through the complete process of canceling your Amazon gift card.
Is it possible to cancel an Amazon gift card?
Generally, Amazon doesn’t allow for the gift cards to be refunded, which is mentioned in their policy. It will help the customers and themselves avoid fraudulent gift card returns. Not just amazon, most companies don’t have any policy regarding refund of gift cards.
- But still, there are criteria where you can cancel and refund your Amazon gift card.
For physical cards, you may be able to cancel the order and get a refund if the card hasn’t been shipped yet. - If the law protects the reason for canceling or refund on your Amazon gift card.
Returns and cancellations are only available if you have not used your Amazon gift card. If your gift card can be returned, Amazon will refund you your gift card. But if you have ordered a physical gift card and wish to cancel it, do note that the card will still be delivered to you, and you might be charged for it.
Steps on Canceling an Amazon Gift card order
If you think your gift card is eligible for cancellation and refund, you should contact Amazon customer support. Generally, if the gift card has not been delivered, you can cancel it and get a refund. Here are how you can cancel your gift card.
- Open your browser/app and log into your account.
- Go to Orders and find your gift card order.
- For orders that are yet to be delivered, there will be an option to cancel them.
- Tap on the cancel option and confirm it.
If you are logged in from the Amazon website, you can chat with a customer service agent to cancel your gift card order.
The third option would be to call Amazon customer service at 1-206-508-4051. You will be required to enter the 15-digit gift card number followed by a pound symbol and an 8-digit PIN on the back of the card.
Calling customer service might lead to long hold times, and getting an agent to help you solve your problem might also be hard. You can cancel your gift card from the website/app itself. Although processing your request might take time, you can cancel it without hassle from the website/app.
FAQs on Amazon Gift Cards
No, Amazon doesn’t let anyone redeem their gift cards for cash. There is no direct way of converting them for cash. You can use them to make card payments, make purchases from Amazon or pay for other services.
There is also an option of selling your gift card to other users for cash, or you can also exchange the gift card. But Amazon prevents you from selling your gift card and may take action against your account.
Amazon provides refunds according to your payment method at the time of purchase. Typically most refunds are processed within two business days, but depending on your order, it might take longer or shorter. They also provide an Instant refund when paid with a credit card, or sometimes, it might take around 3-5 business days. If you are lucky, Amazon will refund you instantly, or it might take up to 5 business days to process your refund.
Amazon considers the information regarding gift cards personal and private. They won’t allow anyone to see who redeemed an Amazon gift card. Only information about who bought a gift card can be known through the order, but once the gift card has been redeemed, nobody will be able to know who has used the gift card. Amazon will not disclose information about the gift card, including its activity and if someone has used it.
But, this does not mean the gift cards are untraceable; police can still track them. They generally work like prepaid debit cards, so police can trace them using the same methods as other forms of payment.
Yes, although you cannot quickly return your gift card, you still will be able to return the items you purchase from your Amazon gift card. When you return your items purchased from a Gift card, they will refund you for the purchase price but still will be charged any shipping or handling cost. But you will be refunded on your gift card and won’t receive the money on your credit card. As mentioned above, it will take around 3-5 business days to receive a refund on your gift card.
If your Amazon gift card gets stolen, the first step would be to contact Amazon customer service and disable your gift card. But, if your gift cards get stolen, you must be responsible for your loss. Amazon won’t be liable if your gift card gets lost, stolen, or destroyed. If your balance is on your Amazon account or your gift card, Amazon won’t be able to do anything for your loss.
Cancel Amazon Card
So, for people wondering about canceling their Amazon card, that is how you do it. It is a simple process that you can do through a website/app, chat with a customer service agent, or call them directly. But make sure that Amazon might not refund all gift cards depending on if you have used them and if they are valid for a refund and cancellation.
Hopefully, this article has cleared your confusion about canceling Amazon gift cards. If you have any other queries, let us know in the comments below!
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