Can You Cancel Home Depot Online Order?

HomeDepot is one of the convenient stores that lets you shop for all your home improvement needs. Initially, you could find all the items through their physical store. But now, with Home Depot Online, you can shop anything from the comfort of your home. Obviously, with the convenience of shopping from your home, there will also be some flaws. Unlike in a physical store, you won’t be able to see the items before you purchase them. With Home Depot Online, there might be times when you change your mind just after ordering from the website. You might be wondering if you can cancel your Home Depot Online Order.

This article will take you through how you can cancel your Home Depot Orders easily.

methods to Cancel Home Depot Online Order

You can cancel your Home Depot Online once you have placed your order. The cancellation process is straightforward, and you can easily cancel your orders on Home Depot Online. You have to cancel your order within the first 45 minutes after you have placed your order. But if you exceed the 45 minutes, you can cancel your other by contacting the company o even return the product according to the return policy. There are different ways to cancel your order. All methods will work, but contact customer support if you have purchased with a gift card.

Method 1: Cancel Home Depot Online Order In Online

Here is how you can directly cancel your orders through your account. You can cancel it through your account within the first 45 minutes. Also, remember that you can’t cancel your orders purchased from gift cards. In that case, you must cancel them by contacting customer service.

  1. Open Home Depot Online Home Page.
  2. Click on My Account from the top right corner.
  3. Enter your Log-in credentials and sign in to Home Depot.
  4. Now, Navigate to the Track Order Page and find your shopping cart.
  5. Click the Cancel Items button and cancel your order.

Method 2: Cancel Home Depot Online Order By using Phone

If you can’t cancel your items through Home Depot Online, you can call Home Depot Customer service directly. After you call customer service, they will assign you an agent to help you with your inquiries about canceling your orders. You can also cancel individual items within the order and the orders are paid using a gift card. 

You can have complete guidance about your orders, which will help you cancel them.

Method 3: Cancel Order through Live Chat

You can also contact customer service through live chat. You can log in to Home Depot Online and contact customer service. If you have some problems with Phone calls or prefer other options, you can contact them and get real-time support with live chat. The live chat agent is available 24/7, and they will help you with the cancellation process to help you cancel your orders.

method 4: Cancel Order through Help Desk

Home Depot Website also has a help desk where you can communicate your issues. You can select different topics from the Home Depot website, and upon selecting them, they will assign you an agent to help you with your problems. You can submit your cancellation issue, and they will help you cancel your Home Depot Online Order.


How long does it take for Home Depot to process an online order?

With the Standard Shipping option, the orders are delivered within 3 to 5 business days. Additionally, you will receive your order in the next 3 to 5 business days with the processing time. You can also find the processing time of your order in your shopping cart under Product Information.

Can I return something to Home Depot if I open it?

Most opened or used items can be returned if they are still in their original packaging, you have the receipt, and you are still within 90 days. When buying used goods, the decision is frequently based on how much “wear & tear” the item exhibits and is usually made on a case-by-case basis.

Can I return an online order to Home Depot?

You can return items you bought on to the shop. For the convenience of return, bring your shipping confirmation email with the barcode or the credit card you used to make the purchase.

What happens if I do not pick up my Home Depot order?

HomeDepot will keep your items at the store for five days. They will cancel the order and issue a refund to your payment method if you cannot arrive by that time. You can either call your store or customer support at 1-800-GO-DEPOT if you have any additional questions (1-800-463-3768).

How do I track my Home Depot online order?

Visit The Home Depot’s order status website to check the status of your transaction online. In the fields provided, type your order confirmation number and email address. Additionally, once your item ships, you can monitor it by clicking on the tracking link in the Shipping Confirmation email.

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