HP Instant Ink is an excellent subscription service for those who print often but don’t have time to go to the store to buy new ink or toner every time they need it. However, not everyone likes this subscription plan and may want to cancel it. Keep reading if you also wonder, “how do I cancel my HP Instant Ink account?”.
How to Cancel From the HP Software?
- Log in to the HP app with your account details.
- Click to open the HP instant ink portal and confirm your account details.
- If you have more than one printer enrolled, open the “Status” section to confirm the particular printer you want to cancel its subscription.
- Click “My Account” to open your account’s dashboard.
- Click “Account settings.”
- Under the “Plan type” drop-down menu, click “Cancel Membership.”
- Follow the cancellation instructions to complete the cancellation process.
Steps to Cancel From Your Browser
- Open your browser and search the HP Instant Ink portal.
- Sign in to My HP Instant Ink.
- Click “My Account” to open your account’s dashboard.
- Click “Account settings.”
- Under the “Plan type” drop-down menu, click “Cancel Membership.”
- Follow the cancellation instructions to complete the cancellation process.
Steps to Cancel HP instant Ink Account Through an Agent
You can cancel your HP Instant Ink account with the help of an agent. Here is the process you need to follow.
- Make a phone call to HP customer support and inform the agent that you want to cancel your subscription.
- Provide the agent with your personal information as they will ask you.
- The agent will cancel your subscription, and you will receive an email confirming your cancellation.
Important Tips
- HP Instant Ink is a subscription service. That means you’ll be charged every month until you cancel.
- You can cancel your account at any time. However, HP recommends you cancel at the end of your billing cycle so you don’t incur additional charges.
- You’ll be charged for all the remaining months if you cancel your account before your contract period ends.
- If you’re still within your cancellation period and decide to sign up again, cancel your original account first.
- Any unused ink must be returned to HP. They have a well-set-out product return and recycling policy.
FAQs
Any unused ink must be returned to HP, not tossed in the trash! To send it back, HP has a process that involves sending an email to HP with a tracking number.
After your current billing cycle ends, the HP Instant Ink cartridges do not work, and you are required to return them to HP. To continue using your printer after the cancellation, use standard replacement ink cartridges.
HP Instant Ink customers receive ink monthly, so it makes no sense to send new printers with a cartridge attached.
No, it is not possible to pause or put a halt on your HP Instant Ink subscription. If you will be away where you will not be using your printer, the only way to stop your subscription is by canceling it and re-enroll when you get back.
Yes, you can reapply for an HP Instant Ink subscription after canceling the subscription. When you reapply for a new subscription, you will be asked for additional information to verify your identity and set up your new subscription.
Conclusion
HP Instant Ink is a convenient service, but it’s not for everyone. If you love saving money but hate the idea of being tied to a monthly service fee, these steps will help you cancel your HP Instant Ink subscription. It’s important to remember to follow the HP account cancellation policy and instructions, such as returning the unused ink and the cartridges. On the other hand, be ready with replacement standard cartridges to continue enjoying your printer’s service after the cancellation.
