- Zoosk features a policy that automatically renews subscriptions and coins on the upcoming renewal date.
- I am considering canceling my subscription, but I don’t want to use all my remaining credits before doing so. How do I cancel or deactivate my account?
- You cannot cancel your subscription with Zoosk; however you can deactivate your account by going into “Subscription” settings and choosing “Cancel Subscription”.
- Clicking this option will prevent any future transactions from completing until you activate the account again.
Open your mobile browser, go to zoosk.com and log into your Zoosk account.
Tap on the 3 lines in the top left corner.
Tap Cancel Subscription under Your Profile and follow instructions.
If you want to reach them through a phone call, they can be reached at 888-939-6675. You may also fax them at 415-520-5202
If you want to contact them by phone using the number “888 939 6755” or if you need access to a fax machine, call 415 520 5202
If you want to delete your Zoosk account, you’ll need to first deactivate it from the website. However, if you only want to deactivate your account without permanently deleting it, then all you need to do is remove Zoosk’s access on Facebook and communication with customer service will be enough for deletion.