- Click the Google Play Store on your smartphone.
- Sign in to the correct Gmail account by tapping Menu and selecting Subscriptions.
- Scroll down.
- Until you find Smule.
- Then tap Cancel Subscription.
- Follow the instructions presented to you onscreen from that point onwards.
Log in to your Smule account.
Click on the Profile icon found in the top right corner of your screen.
Select Account from the dropdown menu.
Scroll to Cancel Subscription, and hit Cancel Subscription again for full confirmation
Open the Google Play app.
On the top right, tap the profile icon or photo. Tap Payments and subscriptions Payment methods More. Payment settings. Once you are signed in to your Google account (or if asked to sign in), Under “Payment method that you want to remove,” on the left side of this menu box, tap Remove .
To cancel your subscription, go to the Smule website. Click your profile in the top right corner. Select ‘Account’ from the dropdown. Click ‘Cancel’ next to your subscription.
Go to your profile page and check out your username (it should be under your picture). You can also go to Facebook settings and see it there. Or after you record a song and save it, you’ll see your username in the video.
Due to the heightened security features in recent iOS and MacOS operating systems, we have had to change settings so that iTunes & App Store purchases can be password protected. If you would like your purchase refunded, please take a screenshot of the receipt for the purchase and send it our team. This will allow us to accurately process your request for a refund.