- To cancel your User Account.
- Please contact us via the “Contact Us” link on our Website at https://secure.moneygram.com/contact-us.
- We have the right to cancel any pending Transfer requests if we suspend or terminate your User Account for any reason.
My money gram account is closed
If you need to update your contact information, change your address, or change your email preferences, please visit a MoneyGram agent or call 800 90665 for assistance.
MoneyGram money orders are non-expiring. If a money order is unclaimed after a year, the value of the money order may be reduced by a monthly servicing charge. The size of the monthly service fee can differ, and it can be found in the “service charge” section on the back of your money order.
If you have any questions regarding a transaction that has not yet been received, please contact our Customer Care Center at 1-800-926-9400 to cancel the transaction immediately.
Visit MoneyGram’s website and click or tap the Sign-Up button to open a MoneyGram account. Fill in your email address, a unique password you’ll remember, and your phone number. Decide whether or not you want to receive MoneyGram offers via text messages or emails. Click or tap the Next button after making your selection.
Is it possible to use MoneyGram Customer Service to transfer money? This service is yet unavailable. You have a few options for sending cash: online, with our mobile app, or in person at a MoneyGam agent location.