- Here’s how to cancel the subscription on your Roku device.
- On your remote, select and press the asterisk button when you’re in the channel listing.
- Then click “Manage Subscription” on the next screen.
- “Cancel Subscription.” After reading some legal information, click “OK,” finally confirming that you want to stop paying for this channel.
Roku Ultra. The Roku Streaming Stick+. The $30 Roku Express. Roku’s streaming-video devices are more popular than ever, and they make it easy to watch Netflix, Hulu, HBO Go and just about any other service that provides video on demand — assuming you’re willing to subscribe to the requisite paid services. But is ownership of one of these gadgets worth it if you plan to cancel your Amazon Prime membership?
If you’ve been holding out for a cheaper media stick, we can help: This year, the company unveiled the new $50 Roku Streaming Stick+ ( ). It has an array of four antennas that provide stronger WiFi reception in areas where TV signals might be weak — especially useful if you live in an apartment building — and it supports top-tier 4K Ultra HD TVs.
According to Roku’s website, there are now more than 5,000 channels available on the platform. It still doesn’t support every streaming service out there, but it does have most of the big names: Netflix, Hulu Plus, Amazon Instant Video and YouTube among them. (Apple fans should know that there is no native support for iTunes or Apple TV.) And if you’re willing to download apps from third parties like Plex, HBO Go and Spotify (you don’t need a paid account with these services), you can bring your own content onto the device without having to switch inputs. The interface is relatively easy to navigate as well — especially compared with some of its competitors — so if you’re familiar with streaming media set-top boxes, the Roku interface will feel intuitive.
You can use a Roku to stream video on your TV, but it can also act like a DVR — if you’re willing and able to pay extra. For example, The Roku Channel lets you watch recently aired episodes of certain shows (past season’s episodes are not available) free with ads; there is no way around those ads short of getting an ad-free version through Amazon Channels or subscribing to regular cable instead. On the other hand, Sling TV charges $5 per month for 50 hours of cloud DVR storage space; that means you can record up to six shows simultaneously. Both services cost the same amount ($20 per month), but only Sling TV is available on the Roku.
Roku’s voice search functionality is powered by Google, so you can ask to play a show and it’ll automatically start streaming that episode or movie via the service used by the channel or app. Roku also supports universal search, which — similar to what you get with Apple TV — will search multiple services at once (for example, “Show me comedies on Netflix that include Adam Sandler”). You won’t necessarily get every option for an actor across each service, however — and again like Apple TV, there isn’t always Siri-like support in place to help narrow down your results. And while third-party apps may offer personalized recommendations based on your viewing history (like Netflix does), the interface isn’t as seamless or easy to navigate.
For the TV enthusiasts out there, you may be interested in Roku’s 4K Ultra HD players ($100 for a Roku Streaming Stick+). You can stream 4K content from Amazon, Vudu and Google Play (if you have Chromecast Ultra) but not yet YouTube or Netflix. It will automatically adapt itself to whatever screen it’s being played on so your picture quality is at its best. Keep in mind that if you intend to use a device like this to play back streaming video from services other than Amazon — which produces its own shows and movies, though without much crossover between them — some of those titles may not be supported by your device. For example, if you want to stream HBO shows from a show or movie that’s not available through Amazon Video, it won’t work.
Beyond the design of these devices and their voice search capabilities are hardware specifications that affect picture quality. Roku devices all run on top of either a quad-core processor (for its entry-level boxes) or a dual-core processor (for more powerful set-top boxes). That means they’re faster than some competitors, like Google Chromecast which only has one core, so when streaming 4K content, there is no buffering. You can also purchase top-of-the line new models for $130 or $200, depending on memory size and resolution capability — but those high specs come at a cost.
If you have a Roku subscription, cancel it by selecting ‘Cancel subscriptions’ and then closing your account.
Go to my.roku.com, click or tap the update button for Payment method > Remove payment method > select Remove.
To reset your Roku password, go to my.roku.com/password on your computer or smartphone and enter the email address you use for your account. If an account is found, a password reset code will be sent to that address in an email if there is one registered under it.
Go to Device connect on your Roku setting page. Choose Disable “Device Connect” Page 3. You are finished, and the Roku will grab the same Wi-Fi channel as the nearest Wi-Fi network access point (e.g., yours). It will broadcast a wireless SSID DIRECT-roku-123A2 or “Hidem” that is available on the same channel.
If you no longer have access to the device linked to your Roku account, you can remove it. This will not cancel any paid subscriptions to the Roku service on other devices, only close this user’s account.