If you’ve decided to stop using Afterpay and wish to delete your account, then you’re in the right place. Afterpay is a digital payment platform allowing you to buy items and make payments later in installments. Here is the step-by-step guide on how you can delete your Afterpay account.
Easy Steps To Delete Your Afterpay Account
There are two ways to delete your Afterpay account; the first is to do it through your Afterpay app or web browser. The second is to email [email protected] asking them to delete your account.
Method 1: Deleting Afterpay Through App or Web Browser
Here’s how to delete your account through the Afterpay app
- Step 1: Open your Afterpay app
Afterpay app is available on both android and iOS versions. Using a desktop, you can log in to your Afterpay account from your web browser. To avoid facing any glitches or bugs when using the app, it’s advisable to update your app even though you might not need it anymore after deleting your account.
- Step 2: Click on “My profile”
When you open the app, click on “my profile,” located at the bottom of the home page.
- Step 3: Tap on “Deactivate account”
After clicking on “my profile,” you’ll be presented with various options. Click on “Deactivate account” to continue.
- Step 4: Give the reason you wish to deactivate your account.
You’ll be asked to state why you want to deactivate your account; if it’s something that can be fixed, then you’ll be asked to contact the Afterpay support team.
- Step 5: Provide the password of your Afterpay account
Once the reason for wanting to deactivate your account has been confirmed, you will be asked to provide your pin. Afterpay team will send you an email to verify and your account will be deleted.
However, if you get to this stage and can’t seem to continue, check the section “What to do before you attempt to delete your Afterpay account” in this article to see what you haven’t done yet.
Method 2: Alternate Way to Delete Afterpay
Another way to delete is to send a mail to [email protected] asking them to delete your account; here’s how:
- Step 1: Open your mail app
- Step 2: In the recipient field, type [email protected]
- Step 3: In the subject field, type “Request to delete Afterpay account“
- Step 4: Type your mail asking them to delete your account permanently
FAQs on Afterpay Account
Yes, you can. Afterpay allows users to have more than one account, though you can’t be active on both accounts.
No, you can’t; once you have deleted your Afterpay account, consider it lost.
Afterpay doesn’t charge interest on repayment. You will only be charged late fees if you fail to pay at the scheduled time.
If you wish to stop using your account for a while and you want it frozen, then you can contact Afterpay to freeze your account. You can also unfreeze your account anytime you want.
No, it’s not. Your login details are required before your account can be deleted. You can do delete the account by following the steps highlighted in the article above.
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