- When you delete your Steam account.
- Any licenses for games that you own or have played in the past.
- Other content available on your profile including gifts given to you and items purchased before deletion will be permanently deleted.
- Wallet funds and other personal information will not be recoverable.
Steam accounts are valuable, and deleting an account is a permanent action (as there is no way to recover it once deleted). As such, we recommend not doing so until you’re sure that’s the right course of action. If you are absolutely certain you want to delete your Steam account, please visit this page for instructions on how to do so.
What happens if I choose to transfer my Steam account?
The transferee will gain access to all the games currently owned by the transferor as well as any new products which may have been added to your Steam library since the beginning of the 30-day trading window. The person receiving the game(s) will be granted a license in his or her name, similar to how a purchased game works. It is important to note that the transfer does not include the physical medium, merely a license to play the software.
What happens if I transfer one of my games to a new Steam account?
If you give or trade your copy of the software to someone else, that person will be able to use it. Please note that transferring ownership of any game is not the same as selling it. The recipient should not be under the impression that they have purchased it from you as they technically didn’t (you can’t sell digital products), and sending out keys so other people can download your copy still constitutes a violation of the terms of service. So please choose carefully who you give copies to and only send your game(s) to people you trust who are likely to enjoy playing them. For more information on how gifting and trading works, please visit this page.
What happens if I transfer all of my games to a new Steam account?
If you decide to move to a new Steam account, you must transfer your games before you do so. If you choose to deactivate your current Steam account but don’t transfer your games, the license for each game will be automatically revoked and returned to your inventory should you log into it at any point in the future. For more information on how gifting and trading works, please visit this page.
Unfortunately we’re not able to offer replacements for any lost licenses under our standard warranty policies. You may be able to purchase new copies from third-party resellers, but please note that these purchases are in no way guaranteed by Valve.
How do refunds work?
Please report them to us at [email protected] so we can investigate. If necessary, we may block the seller and prevent further listings. Please include as much detail as possible when reporting the issue including screenshots of conversations with the seller or your invoice number if available. We will do everything we can to help you get your game.
I accidentally sold a product via Steam, what should I do?
Please click here for info on how trades and sales work. If the item was purchased in error or removed from your account due to a violation of our terms and conditions please contact us at [email protected] with as much detail as possible so that we can investigate the issue further.
How does Steam Greenlight work?
Steam Greenlight is a service that enlists the community’s help in selecting some of the next games to be released on Steam. Developers post information, screenshots, and videos for their game and seek a critical mass of community support in order to get selected for distribution. For more information and to start voting, visit this page
If you are not selected for distribution on Steam, we encourage you to continue developing your game. As part of our Greenlight selection process, we’ve provided feedback on improvements that may help you in the future as well as tips for other stores that may be interested in your title. We are also working on ways to connect developers directly with potential players so they can get valuable feedback before launching their product at retail. If you are still interested in distributing your game on Steam, we welcome you to resubmit it for another review when a selection period is announced.
No, you don’t have to delete your account. There are many alternative websites out there for various purposes that can provide a good experience. But be careful because deleted accounts aren’t recoverable so it’s best you walk away and do something else with the time instead.
You don’t need to delete your old account, you just have to make a new one with the same email address. Steam will let you do it as many times as you want so long as the account is tied to that email.
If you downloaded any games with your Steam account, Steam will not delete your account. On the other hand, because there is no charge for inactive accounts, you can virtually “let it ride” so to speak.